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Three Ways The Public Sector Can Minimize Remote Workforce PC Refresh Headaches
As the COVID-19 pandemic appears likely to stretch well into 2021, IT departments across the public sector are facing a new challenge: how to manage PC/OS upgrades and migrations for remote employees. With a remarkable 74% of public sector employees working remotely — and a majority of them hoping it will stay that way — IT departments will need to manage complex hybrid workplaces in order for employees to remain productive.
In a hybrid workplace model, employees need a consistent computing experience regardless of where they are logging in from. For IT teams responsible for providing the PCs and applications that government employees need to do their jobs, the likely long-term shift to remote or telework on a large scale presents some unique challenges.
In this more complex environment, IT departments will have significantly more employee workspaces to set up, more or less equally divided between remote and office locations. For organizations with two- or three-year lease cycles on computing devices, a 2x increase in the number of upgrades is likely to consume many cycles. To reduce the number of PCs, organizations may opt to outfit their employees with mobile PCs. These require more up-front investment and shorter refresh cycles compared to desktop PCs but may be a more cost-effective option in the long run.
As Chairman of the Board and CEO of Laplink, Thomas guides the company’s strategic direction. Prior to joining Laplink in 2003, Thomas was Chairman of the Board for Infowave, where he was involved in interfacing with global business and financial communities. Thomas also served as Infowave’s Chief Executive Officer from February 2001 to April 2002. Prior to joining Infowave, Thomas worked at Microsoft for more than 13 years. He was Corporate Vice President of Microsoft’s Network Solutions Group where he was responsible for Microsoft’s worldwide business with telecommunication companies. Thomas was instrumental in developing Microsoft’s vision for the communications industry and led the development of strategic partnerships in mobility, broadband and hosting. Previously, he was General...