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Chicago Law Firm Simplifies PC Upgrades for its IT Team and Employees with PCmover® Enterprise

Burke, Warren, MacKay & Serritella, P.C. is a dynamic mid-sized law firm with a well-earned reputation within the Chicago business and legal communities, and the company also boasts a track record of serving clients nationwide. The firm prides itself on an entrepreneurial spirit and has remained independent while many of its former competitors merged into larger regional or national firms. This has allowed the firm to preserve a culture of one-to-one responsiveness and a personal sense of partnership with its clients.

The situation_law theme

In fact, this trust permeates the organization, with employees counting on each other to deliver results. But when it came time to upgrade employees’ Microsoft® Windows® PCs and workstations, the IT team often found itself in the difficult position of manually having to move applications, files, and settings to the new PC.

“Our employees simply couldn't trust the manual processes, which brought about distrust in the IT team.”

“Our employees simply couldn't trust the manual processes, which brought about distrust in the IT team,” said Anthony Moore, Director of Information Technology at Burke, Warren. “We considered using Windows built-in tools to transfer data and apps, as well as other manual processes. They were all disjointed and created even more problems. They weren't seamless or easy to execute.”

The IT team also found the manual processes were hard to document with any consistency, so the outcome of migrations often depended on the individual skill level of the IT technician performing the upgrade.

 

The solution_law theme

Looking beyond the limited migration tools provided by Microsoft, such as the User State Migration Tool (USMT), the IT team at Burke, Warren discovered an end-to-end solution called PCmover® Enterprise from Laplink Software, Inc. — recommended by both Microsoft and Intel®.

Designed specifically to meet the PC migration needs of enterprise IT departments, PCmover Enterprise “leveled the playing field for the IT team,” said Moore. “When we documented our process, anyone could follow the steps with the software and complete a migration. The process is automated perfectly.”

“We've had no issues with data corruption or integrity,” Moore added. “If we know what to move, the software handles everything else. Speed, efficiency — easy!”

Simplified processes are great, but only if the migrations prove to be accurate and error-free. Here again, PCmover came through for Burke, Warren.

“We've had no issues with data corruption or integrity,” Moore added. “If we know what to move, the software handles everything else. Speed, efficiency — easy!”

 

The outcome_Law theme

Considering the previous situation where the IT organization faced the risk of losing the trust of the firm’s employees, even a modest step forward would be an improvement. But PCmover Enterprise far exceeded expectations, turning what had been a major problem area into an area of strength.

“Ultimately, the migration process couldn’t be any easier for the IT team or our employees,” said Moore. “We’re fortunate that we found this solution. Any workstation migration done without PCmover would be a nightmare.”

“Ultimately, the migration process couldn’t be any easier for the IT team or our employees,” said Moore. “We’re fortunate that we found this solution. Any workstation migration done without PCmover would be a nightmare.”

 

Get to know us

Planning to move to Windows 11? PCmover can help. Learn more about PCmover Enterprise at https://enterprise.laplink.com or contact corpsales@laplink.com. Laplink Software, Inc. has been a global leader in consumer, SMB, and enterprise PC migration software for nearly 40 years. It has earned the loyalty and trust of millions of organizations and customers worldwide. PCmover software saves time and budget, reduces migration risks, and increases efficiency. Only PCmover’s proprietary technology includes full selectivity that transfers data, applications, and settings from an old PC to a new one, even if the two PCs run different versions of Windows. Laplink Software is a privately held company founded in 1983 and is headquartered in Bellevue, Washington. 

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