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Can your organization afford USMT in the age of remote work?
By all indications, the move to remote work is here to stay. Organizations have discovered that even with a large percentage of their workforce working from home, productivity has stayed remarkably high. However, this shift increases the burden on IT departments to make sure remote workers have the computing power and connectivity they need to run business applications, participate and run online meetings, and support other crucial business activities. Enter, the need to compare PCmover vs USMT.
Ideally, employees should be nearly self-sufficient and tasks that traditionally have required direct, hands-on IT staff engagement should be as automated as possible. One such task is migrating user profiles, settings, and files from one PC to another, or upgrading the OS of a user’s PC, like Windows 7 to Windows 10.
The work from home factor
As remote work becomes the standard and an integral part of the corporate world, PC migrations take on increased importance. Instead of a standard desktop, users now have to be outfitted with laptops, which have a shorter replacement cycle and increased risk of break/fix issues. IT staff simply can’t be available at the user’s home office to connect cables and hand-hold them through basic maintenance—let alone perform a complex PC migration or upgrade process.
While using a “free” tool sounds promising, the reality is much different, there is always a cost to “free”. As detailed in a new white paper. PCmover Enterprise vs. Microsoft USMT, we recently published, USMT does not migrate applications. This impacts three key OPEX factors: technician migration efforts, end-user downtime, and post-migration demands on the service desk to remediate missing settings and data. For automated self-service scenarios, USMT requires software engineers to develop advanced XML migration rules and subsequently provide costly and ongoing maintenance.
One global professional and financial services firm that went down the custom XML route discovered that even after hours of custom coding and testing, USMT-based migrations still increased technician labor and decreased end-user productivity, causing the resulting influx of help desk calls. In other words, USMT is not much better than manual migrations.
Given this firm’s experience and the inherent limitations of USMT, organizations must ask themselves if a “free” tool like USMT is something they can actually afford to keep using. Let’s recap the real costs of using such a tool in the face of more frequent, and often remote, user migrations across organizations:
Advanced, custom XML coding
Expensive ongoing maintenance of USMT code
Multiple hours of lost user productivity for every single migration (multiply by number or employees)
Increased usage of IT staff to support PC migrations
Increased help desk calls or tickets due to issues resulting from an incomplete migration
PCmover Enterprise solves the remote-worker migration issue
To keep PC migration costs from spiraling out of control, organizations need a tool that scales with their needs. One such tool is PCmover Enterprise. Unlike USMT, PCmover Enterprise is a comprehensive PC migration solution, offering the ability to migrate the complete user personality from an old Windows environment to a new one. This ensures that the new PC environment looks and acts as closely to the original as possible by transferring applications, application settings, user profile data and settings, and the user’s data files and folders.
In comparing PCmover vs USMT, PCmover Enterprise does more to support PC migrations than USMT, especially remote-worker migrations. Download the white paper, get a FREE fully functional copy of PCmover Enterprise, or contact us at firstname.lastname@example.org.
Neil is the Senior Director of Inside Sales & Marketing at Laplink. His sales and marketing expertise includes email marketing, lead nurturing, marketing automation, database marketing, user experience optimization, website optimization, testing, PPC (Pay Per Click), Google analytics and social media. Prior to joining Laplink, he was Account Director at Indigo Slate, Senior Account Manager at Oracle, and Dell Brand Manager and Digital Marketing Manager at Zones, Inc. Neil holds a Bachelor of Arts degree in Communications, Advertising and Business from Brigham Young University. Neil’s hobbies include playing golf and competitive volleyball. When he’s not busy spending time with his family, you'll find him on the golf course perfecting his swing!