Laplink partnership with Enterprise Integration – Interview with COO Tracey Brown

Laplink Software, Inc. and Enterprise Integration, Inc. today officially announced a partnership to provide Windows 7 upgrade services to enterprise clients throughout North America. We sat down with Tracey Brown, Enterprise Integration’s Chief Operations Officer, to find out a little more about the obstacles his clients face everyday and what computing trends he sees in the future.picture_bio_tracybrown_lg

What is the background of Enterprise Integration [EI]?

“EI has a rich background from both a technology delivery and a technology training perspective. As a company we thrive on the “Raving Fan” brand of service where going above and beyond for our customers is first and foremost in our action and intent.  We started off as a small business with a very big client and were able to leverage lessons learned, create a solid vision and execute to share that knowledge across a much larger base of mid-sized clients.  We are a managed service provider for all of IT Operations, from Service Desk to Operations Architecture Strategy.  We are Gold Microsoft Partner, Platinum Citrix, Advanced Cisco, VM Ware Enterprise, Riverbed and Net App.” Continue reading

Laplink Partner Program

Microsoft created a giant migraine headache for consumers when they decided not to offer a direct upgrade path from just about every operating system they sell (check it out). What do people do when they have questions? What do they do when they can’t figure out how to upgrade their system without losing all the information they have on their old PC? Microsoft’s answer comes in the form of a note that accompanies their boxed copies of Windows 7 (seen here).Upgrade From XP to Windows 7

Option A) You will need to find an external storage device and all your installation discs for any software you want on the new PC. Then run the Windows Upgrade advisor to see what will run on the new PC and what won’t. After that save all your files to and settings to an external storage device using the Windows Easy Transfer program. Microsoft then advises you to reinstall all your applications on the new PC. Finally, you will need to do a custom installation of Windows 7. Needless to say, a lot of work!

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