If you are like most people, you expect your personal computer will make you more efficient. It’s a tool to get more stuff done more quickly. And even as we use smartphones, tablets, or other computing devices, we still have significant reliance on our PCs.
Whether using Word, Excel, PowerPoint, or other productivity-focused software; whether editing videos or pictures; or whether running various games or entertainment programs, we expect our PCs to be there for us.
However, the world of personal computing has become more complicated, growing to include home networks, hotspots and interacting with other PCs, tablets, and phones. As the PC and its environment become more complicated, the typical PC user is more likely to need professional help now and then.
Getting a new personal computer should be exciting and rewarding. For many, though, the thought of setting up a new computer creates much fear and uncertainty. Mike Hogan, an editor of the well-respected Barron’s Magazine, recently asked in context of replacing a PC: “How many programs, utilities and games under your Windows Start button would you like to reinstall? Have all the discs? How many of your programs are no longer published, or require new versions ‘improved’ by limiting your favorite features?”