Laplink saved a state department $300 per PC deployed

The State of Idaho’s Department of Health and Welfare is a government organization dedicated to promoting and protecting the health and safety of all Idaho residents.

The department itself uses around 3,000 PCs across seven regional centers, and replaces about 900 PCs annually; each with sensitive, confidential data, unique software applications, and hundreds of individual settings per PC.

Taking into account the most critical factors related to their PC migration process, Laplink Software’s corporate sales team worked to devise a list of features that would benefit the state department in its next migration:

  • The need for a customizable upgrade solution that could deploy across multiple regional office locations.
  • An easily manageable migration software program.
  • A solution that could migrate full applications, eliminating the need to manually reinstall each application from a remote location.
  • A software that could transfer personal settings and preferences on each individual’s PC, so end users were not tasked with these steps.
  • A software that did not necessitate “babysitting” and was a light-touch migration solution that could deploy overnight, rather than slow down employee productivity during regular business hours.

Laplink’s team recommended PCmover Enterprise as the optimal fit for the state department’s PC replacement and refresh needs.

Idaho state capital

Barry Crane, the department’s IT Helpdesk coordinator, said: “I was quite skeptical that this type of solution would be workable due to the amount of non-standard, custom software we have on our desktops. But after evaluating PCmover within our environment, we see it becoming a strategic part of our upgrade activities.

Crane and his team of technicians were able to quickly and easily set up hundreds of new PCs with PCmover Enterprise.

PCmover Enterprise Blog

“The Laplink corporate sales team was tremendous throughout our evaluation process. They provided us with evaluation copies and made time for several conference calls in order to understand our needs and make sure that PCmover would assist us with our migration requirements. We felt very comfortable after that process in selecting PCmover to help,” said Crane.

Benefits:

  • Total cost reduction to migrate 900 PCs is $189,000*
  • Helpdesk calls were reduced from 30 calls to one in every 10 PCs.
  • Time savings of two to three hours of IT staff time per PC migration, with a total of at least 2,700 hours saved.**
  • Reduced stress and frustration caused during PC migration process for end users, and IT staff.

*Cost and time savings are estimates only, resulting from both hard and soft dollar savings captured when using PCmover in the PC replacement process. Hard and soft dollar savings evaluating the impact to support staff and end user downtime, as well as costs of professional services, software licensing, and storage fees. Calculated by multiplying the average cost saving of $210 per computer by 900 computers.

** Calculated by multiplying 900 PCs by 3 hours saved per computer deployed.

An Enterprise migration of 100,000 PCs

One of the world’s leading pharmaceutical companies with over a hundred offices worldwide faced an enormous challenge: to complete a hardware refresh and the migration of data, settings, profiles, and applications of roughly 100,000 Windows® PCs to Windows 8. The scenario was complicated by the fact that the vast majority of the employee’s PCs were still running Windows XP, whereas a fair share of employees had already upgraded to the Windows 7 OS.

Simplicity turned out to be a very important factor for selecting the right product for performing this large-scale migration. A manual migration would be too complicated and is typically not as thorough or time-effective as an automated migration solution.

Additional requirements included the following:

  • Simple and intuitive to use, without the use of XML;
  • Highly scalable to support up to 100,000 PCs;
  • Supports the transfer to and from multiple Windows OS versions;
  • A proven solution for enterprise-grade scenarios.

A big concern for the company was how the PC deployment would impact each employee’s productivity.

We needed a migration solution to meet our very specific requirements. We could not have asked for a better solution than PCmover Enterprise. –Windows 8 Global Deployment Consultant for Fortune 100 Company

The solution the company chose was Laplink® PCmover Enterprise. PCmover enabled them to complete this massive migration without losing data and applications, even the specialized, less common ones that many of the company’s employees used. This contributed early on to upper management’s approval of the PCmover solution.

Additionally, PCmover’s simple “wizard” interface was a plus. Instead of subjecting employees worldwide to a huge, unwieldy directory to view their migrated data, PCmover requires no technical expertise, works straight out of the box, and displays the information in a simple, easy-to-understand format. Employees worldwide experienced uninterrupted productivity by using PCmover Enterprise.

Enterprise Migration Services:

The PCmover® Enterprise solution offers an easy, fluid, cost-effective way to migrate all data over to the new PCs. Countless hours of labor and end-user downtime are saved across a company’s offices, including international, thus having both impact on the top and bottom line.

Visit Laplink today for a free evaluation of PCmover® Enterprise to see how it can help your organization

PCmover migration: in place upgrade

PCmover Professional and Business support all migration scenarios:

Scenario 1: Migrate to a New Machine

  • Direct peer-to peer transfer over cable or network
  • File-based transfer using storage device

Scenario 2: Upgrade an old Windows PC to Windows 10

  • Custom Windows 10 install
  • Reformatted Windows 10 install

Scenario 3: Recover directly from a hard drive or VHD

  • Physical drive restoration
  • Image file restoration (mounted as VHD)

In the second scenario, PCmover supports in-place upgrades where the new operating system is installed on top of an old Windows version. Microsoft does not support in-place upgrades from Windows XP or Vista. It also does not support an upgrade path from a 32-bit machine to 64-bit. It also recommends a complex re-installation of applications, data, and settings. This reinstallation is often too costly for an organization, especially if they must repeat this process many times, because they have a number of PCs that were purchased in the last 4 years but are fast enough to handle Windows 10.

This built-in technology in PCmover, the “Upgrade Assistant” tool, is the only technology to support this type of scenario. After Windows 10 is installed as a custom install (no formatting of the hard drive), PCmover’s Upgrade Assistant function can restore the applications, data, and settings from the old Windows directory and apply them to the new OS environment.

While PCmover can perform in-place upgrades, many customers prefer to “export” all data, settings and applications to a network location or external drive. This allows the PC to be updated with a full image, which includes the preferred settings and new applications of the organization, before the data, settings and applications are imported again. If no image is needed, organizations can use the Upgrade Assistant function of PCmover to preserve data, settings and applications on a new Windows version.

You can watch a video of how an in-place upgrade to Windows 10 works here.

In the next blog post, we will explore the third and final migration scenario PCmover supports.

Getting to Windows 10

Of the greater than 100 different ways to move to Windows 10 from Windows XP, Vista, 7, 8, and 8.1, less than 20 are allowed by Microsoft to implement an in-place upgrade.

This means that very few of the scenarios keep your applications, data and settings “in-place”– in other words, still installed on your computer, and in the same location as before.

The debut of Windows 10 is likely to have the effect of increasing the demand for PCs with a mouse and keyboard. Yet even in mature regions, which are actually strong markets such as the United States, PC sales are still expected to drop by 5.1 percent this year, despite the arrival of Windows 10. Microsoft’s announcement that upgrades to Windows 10 would be free for the first year for all Windows 7, 8, and 8.1 users also likely had the effecet of discouraging new PC sales. With such an easy option to upgrade directly to the new OS without updating hardware, the first year of the Windows 10 release is likely not going to see huge jumps in new PC sales.

One challenge will remain for users upgrading to Windows 10 for free: while there are many ways to migrate data and applications PC to PC, few scenarios actually support an in-place upgrade without erasing the old data, or overwriting the new OS. For any remaining Windows XP users, all Windows Vista users, any 32-bit Windows 7 users, and any users remaining on Windows 8, they cannot easily upgrade to the new OS without purchasing third party software.

While users of 64-bit Windows 7 and users of Windows 8.1 will have a comparatively easier time, it still won’t be a straightforward process.

All other scenarios require a “clean install” of Windows which can be done either by reformatting the hard drive or by “over-installing” the new operating system. Both cases result in the applications, data, and settings being moved to different directories and the applications are not registered with the new OS.

If you want to know how to complete an in-place upgrade to Windows 10 with Laplink’s PCmover software, watch this video here.

PCmover Supports Migrations to Windows 10

Laplink is continuing its previous, successful relationship with Microsoft. Together Laplink and Microsoft are collaborating to ensure that PCmover users have a great experience when using PCmover in an upgrade scenario. From what we understand (and have tested) right now, it’s safe to say that PCmover will support migrations to the following editions of Windows 10:

  • Windows 10 Home
  • Windows 10 Pro
  • Windows 10 Enterprise
  • Windows 10 Education

The easiest way to enjoy the latest Windows release would, of course, be to buy a new PC loaded with the new OS and to use PCmover Professional to migrate all the applications, data, and settings from your old PC to this new PC. But PCmover also supports in-place upgrades to Windows 10, and transfers all the old OS’s files, settings, profiles, and applications without overwriting the new operating system.

For standard hardware refreshes and as-needed PC replacements, PCmover can operate across a corporate network, cross-over Ethernet cable, Laplink USB cable, or a portable storage device, offering a flexible, time-saving and simple solution for automating the end-to-end process.