PCsync Q&A with Laplink’s CTO

Q&A with Laplink’s Vice President and Chief Technology Officer, Jack Wilson:Laplink CTO, Jack Wilson

What’s new with PCsync 6?

Of course the biggest change in PCsync is the ability to connect, transfer, and synchronize files with a Mac.  However there have also been many changes to PCsync to allow it to work faster and better than ever before between PCs.

What goes into the development of a product like PCsync?

What’s a typical day like in software development?  One of the biggest challenges in developing a software product like PCsync is ensuring the compatibility across the many different connection types (network, USB, and local devices), and the many combination of operating systems. For example, there are 6 versions of Windows 7, plus 32 bit and 64 bit versions. A lot of time was spent determining how best to communicate between the Mac file system and the PC. Modifying PCsync so the USB cables also worked on a Mac was also a challenge.  Not too many people realize the amount of testing involved in all that.

Who should buy PCsync?

Since PCsync can be used as both a file transfer and a synchronization product, anyone who is challenged by trying to connect and transfer files between PCs will love PCsync.  More and more users are confronted by this as having multiple PCs in the office or household is becoming more common.

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What is the real cost to migrate to Windows 7?

A recent study from Gartner suggested the cost to deploy Windows 7 across an organization running XP could be as much as $1930 per user. This figure may seem high but here are some items every organization should look at before migrating to a new operating system.

When we talk to most of our clients or prospective clients we break down our cost analysis into two separate categories.

  1. The real costs, which can be realized very easily. For instance, this would include cost to upgrade software to run on a new operating system or the cost to have technicians travel to a remote location and deploy new PCs in a remote office. Though these costs can be significant, these expenditures are often the only costs organizations will include in a cost analysis.
  2. In order to get a complete view of the costs it takes to migrate to new PCs or to a new operating system, organizations must also include cost that might not be as tangible. We refer to these as the “soft” costs of migrating to a new PC. These costs include loss of worker productivity because they didn’t save a file to the network before their PC was replaced or the opportunity costs for that technician to find the file for the end-user when they create a helpdesk ticket.

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Windows Vista Upgrade FAIL

PC World is reporting some users attempting to upgrade to Windows 7 from Windows Vista are getting stuck in an endless reboot loop.

According to one user post on Microsoft’s support forum the upgrade failed on the last step:

“All the promises of stability and simplicity, and now there are so many problems with installation,” said one forum user named “Derrty.” I can’t even access my laptop nor do I have the ability to roll my system back to Vista. All indications are the install removed any trace of Vista.”

Microsoft points users to a document on their support site. The article states, “When attempting to upgrade from Windows Vista to Windows 7 the upgrade attempt may fail with the message ‘This version of Windows could not be installed, Your previous version of Windows has been restored, and you can continue to use it’ “However, the next reboot of the machine will launch the upgrade process again only to fail with the same message.”

If you’d like an easy way to upgrade to Windows 7, click here.

The Solution for “Tricky” Windows 7 Upgrades

As some of you might know, PCmover is the world’s top selling migration program.Upgrade to Windows 7

With the launch of windows 7, a lot of XP users will need a way to move all of their programs, files and settings over to the new OS. PCmover addresses all of the 66 Windows upgrade scenarios and more as outlined by Microsoft. PCmover also performs an “in-place” upgrade if you choose to stay on the same computer while updating to Windows 7.

There are several cool features that you will not find with any other programs. PCmover takes all of your contacts and files from your XP mail clients to Windows 7. It also makes moving from a 32 bit OS to a 64 bit so easy that it may seem like magic. The simple wizard allows you, with a few clicks, to move everything you need over to your new computer and even comes with an undo button to quickly reverse the entire migration should you need to. With 100 million users forecasted to move to Windows 7 within the next few years PCmover is the most convenient way of making this chore a breeze.