Laplink saved a state department $300 per PC deployed

The State of Idaho’s Department of Health and Welfare is a government organization dedicated to promoting and protecting the health and safety of all Idaho residents.

The department itself uses around 3,000 PCs across seven regional centers, and replaces about 900 PCs annually; each with sensitive, confidential data, unique software applications, and hundreds of individual settings per PC.

Taking into account the most critical factors related to their PC migration process, Laplink Software’s corporate sales team worked to devise a list of features that would benefit the state department in its next migration:

  • The need for a customizable upgrade solution that could deploy across multiple regional office locations.
  • An easily manageable migration software program.
  • A solution that could migrate full applications, eliminating the need to manually reinstall each application from a remote location.
  • A software that could transfer personal settings and preferences on each individual’s PC, so end users were not tasked with these steps.
  • A software that did not necessitate “babysitting” and was a light-touch migration solution that could deploy overnight, rather than slow down employee productivity during regular business hours.

Laplink’s team recommended PCmover Enterprise as the optimal fit for the state department’s PC replacement and refresh needs.

Idaho state capital

Barry Crane, the department’s IT Helpdesk coordinator, said: “I was quite skeptical that this type of solution would be workable due to the amount of non-standard, custom software we have on our desktops. But after evaluating PCmover within our environment, we see it becoming a strategic part of our upgrade activities.

Crane and his team of technicians were able to quickly and easily set up hundreds of new PCs with PCmover Enterprise.

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“The Laplink corporate sales team was tremendous throughout our evaluation process. They provided us with evaluation copies and made time for several conference calls in order to understand our needs and make sure that PCmover would assist us with our migration requirements. We felt very comfortable after that process in selecting PCmover to help,” said Crane.

Benefits:

  • Total cost reduction to migrate 900 PCs is $189,000*
  • Helpdesk calls were reduced from 30 calls to one in every 10 PCs.
  • Time savings of two to three hours of IT staff time per PC migration, with a total of at least 2,700 hours saved.**
  • Reduced stress and frustration caused during PC migration process for end users, and IT staff.

*Cost and time savings are estimates only, resulting from both hard and soft dollar savings captured when using PCmover in the PC replacement process. Hard and soft dollar savings evaluating the impact to support staff and end user downtime, as well as costs of professional services, software licensing, and storage fees. Calculated by multiplying the average cost saving of $210 per computer by 900 computers.

** Calculated by multiplying 900 PCs by 3 hours saved per computer deployed.

An Enterprise migration of 100,000 PCs

One of the world’s leading pharmaceutical companies with over a hundred offices worldwide faced an enormous challenge: to complete a hardware refresh and the migration of data, settings, profiles, and applications of roughly 100,000 Windows® PCs to Windows 8. The scenario was complicated by the fact that the vast majority of the employee’s PCs were still running Windows XP, whereas a fair share of employees had already upgraded to the Windows 7 OS.

Simplicity turned out to be a very important factor for selecting the right product for performing this large-scale migration. A manual migration would be too complicated and is typically not as thorough or time-effective as an automated migration solution.

Additional requirements included the following:

  • Simple and intuitive to use, without the use of XML;
  • Highly scalable to support up to 100,000 PCs;
  • Supports the transfer to and from multiple Windows OS versions;
  • A proven solution for enterprise-grade scenarios.

A big concern for the company was how the PC deployment would impact each employee’s productivity.

We needed a migration solution to meet our very specific requirements. We could not have asked for a better solution than PCmover Enterprise. –Windows 8 Global Deployment Consultant for Fortune 100 Company

The solution the company chose was Laplink® PCmover Enterprise. PCmover enabled them to complete this massive migration without losing data and applications, even the specialized, less common ones that many of the company’s employees used. This contributed early on to upper management’s approval of the PCmover solution.

Additionally, PCmover’s simple “wizard” interface was a plus. Instead of subjecting employees worldwide to a huge, unwieldy directory to view their migrated data, PCmover requires no technical expertise, works straight out of the box, and displays the information in a simple, easy-to-understand format. Employees worldwide experienced uninterrupted productivity by using PCmover Enterprise.

Enterprise Migration Services:

The PCmover® Enterprise solution offers an easy, fluid, cost-effective way to migrate all data over to the new PCs. Countless hours of labor and end-user downtime are saved across a company’s offices, including international, thus having both impact on the top and bottom line.

Visit Laplink today for a free evaluation of PCmover® Enterprise to see how it can help your organization